We want you to be satisfied with your purchase. Eligible products may be returned within 30 days of purchase under the following conditions:
- Items must be returned in resalable condition.
- All approved returns are subject to a 15% restocking fee.
- Customers are responsible for all return shipping costs.
Once a returned item is received and inspected, any applicable refund will be issued less the restocking fee.
To request a return or exchange, please contact sales@horizonentrances.com before sending your item back so we can provide return instructions.